Last updated: 18 October 2026
Mobile PC Pro is operated by Chris Mobbs trading as Mobile PC Pro. This page explains how information is handled when you use this website, make an enquiry or request IT support.
Information you provide
The business IT enquiry form asks for your name, business name, phone number, email address, suburb and a description of the IT issue. Other information may be provided when discussing quotes, arranging support or carrying out requested IT work.
Please do not put passwords, payment-card details or confidential customer information into the enquiry form. If IT support requires sensitive information, discuss an appropriate way to provide it with Chris.
Enquiries, email and business records
Website enquiries are stored in WordPress and all form fields are emailed to chris@mobilepcpro.com.au. Microsoft 365 receives business email. Customer and enquiry information may also be stored in OneDrive, local Mobile PC Pro computer systems and backups.
Information is used to respond to enquiries, discuss quotes, arrange and provide requested IT support, and maintain business, service and support records. Chris is the only person who normally accesses website enquiries and enquiry emails. The systems and service providers described below also process information as part of providing their services.
Systems and service providers
Relevant systems include WordPress and website hosting, Microsoft 365 and OneDrive, website backups including WPvivid, and local Mobile PC Pro systems.
Existing automation uses n8n to coordinate processing. Incoming enquiry emails can be processed by a local email assistant through Microsoft Graph and local Ollama to help classify messages and prepare reply drafts. Operational review notifications can be sent through ntfy. This processing can create additional local records and backups.
Some service providers operate internationally. Information may be stored or processed outside Australia, depending on the service and its configuration. Contact Chris if you need more information about a particular provider or storage arrangement.
Website analytics and measurement
Google Analytics and Google Ads are used for analytics, attribution and conversion measurement. These tools can process information such as pages visited, device and browser information, referral and campaign details, cookies or other identifiers, and interactions with enquiry or phone links. A phone-link interaction is not the same as a completed call.
Chris does not intentionally use Google data for remarketing or custom-audience advertising.
The website also loads Meta Pixel measurement technology, which can send website visit and interaction information to Meta. Its presence is not described here as an intentional remarketing or custom-audience campaign.
You can manage cookies through your browser settings. Blocking cookies or scripts may affect website features and measurement. Further information is available in the Google Privacy Policy, Microsoft Privacy Statement and Meta Privacy Policy.
Remote support and phone calls
Chris uses Breeze when providing requested remote IT assistance. Phone calls are not recorded.
How long information is kept
Chris keeps business emails. There is currently no scheduled automatic deletion period for email.
Enquiry and service records may be retained for business, service, support and record-keeping purposes. Copies can remain in WordPress, email, OneDrive, local records and backups. Retention settings differ between systems; a technical audit-log retention setting does not mean the original email or enquiry record is deleted.
Privacy questions, access, correction and complaints
Contact Chris to ask about information held about you, request access or correction, or raise a privacy concern or complaint. Chris will review or investigate and respond.
Chris Mobbs — Mobile PC Pro
Email: chris@mobilepcpro.com.au
Phone: 0402 596 413
Updates
This information may be updated when business practices or the systems used change.